Frequently Asked Questions

  • Basics

  • How do I shop from craftsmensretreat.com?

    there are various ways to browse craftsmensretreat.com. You can explore our website by navigating form the menu bar which will be available almost in every page. You Need to Just Clink on the relevant section from the drop-down menu, Just Click on the link our different categories. Suppose if you are looking for a specific product, you can use the search box in order find the category, price and name. after you had selected the product, add them in your cart. then you can select the product size and proceed to the "checkout". if you want more details you can drop a question here

  • How do I sign up/login?

    Its Just easy for signing up in craftsmentsretreat.com, you need to click on the "login" option on the webpage head, hence the click will redirect you to the sign up page. fill all your details in the required spaces, and hit on the "signup" button. at the left side of your screen, fill the email and passwords and click on "login" button.

  • how can i manage my details?

    After you had succesfully logged in , on the head you can see my account option. Click on my account option, it will redirect you to a profile managing page, so here you can manage your entier profile update your addres, mobile number, password and many more. after just click on update button hence therefore your profile is updated.

  • Product

  • How can i buy a product?

    You can select you desired products, by just clicking on the product image. It will redirect you to product details page from there you can see the products accuratly, once you are satisfied with the product, click on the "add to cart" button from there you will go to "checkout" page, here you can select size and quantity of the product. then click on the "proceed to checkout" button. select the payment type and pay.

  • How do i delete product from the cart?

    once you are in the checkout page , you can see the quantity option, just reduce the quantity to zero.and click on update button. perhaps you had deleted your product now.

  • What is preferred choice or customers choice. How it works?

    This option is really unique, which lets you to add your own products images, you should add minimum of 1 image and maximum of 3 images. and fill the details in the empty spaces then click on proceed button.
    NOTE: this type service will take atleast 10 days, for delivery.

  • Account

  • How do I change my password?

    Once you had logged in, you should go to my account option, it will redirect you to the my account page. there you can see change password option. Click on it and update your password

  • How do I add address in my account?

    Once you had logged in, you should go to my account option, it will redirect you to the my account page. there you can see shipping address, add your address and click on update button.

  • I forgot my password. How do I reset it?

    After going to login page, below login subit button, you can see forgot the password option click on the forgat password option i will redirect you to the different page were you can update your passwords.
    NOTE: in order to upadate you password, you should fill all the empty boxes with your email id, phone no, and new password. forther if you had forgotten you email id or contact details, you can drop a message here

  • Privacy

  • how well my payments are secured?

    there is no part of leaking of your information. From our our website, because our website is secured with SSL certificate, So feel stress free to buy the products.

  • what to do when i lost my account password?

    once you are in the login page, click on the forgat password option it will redirect you to the different page were you can update your passwords.
    NOTE: in order to upadate you password, you should fill all the empty boxes with your email id, phone no, and new password. forther if you had forgotten you email id or contact details, you can drop a message here

  • How can I track my orders?

    You can track your orders, by going to my account page, there you will find tracking option so click on it. from here you can track the process of you order

  • Information

  • Shipping Information

    Once order is successfully booked you will receive your order within 10 days We are committed to protecting the privacy of visitors and customers that use our sites, and take your privacy very seriously. The Craftsmen's retreat team members appreciate and respect the importance of privacy on the Internet. The sections below make up our privacy policy. It sets out the rules we follow regarding how we use any personal information we collect about you.

  • Terms And Conditions

    This website is operated by RM technologies By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

  • Privacy And Policy

    Across all our sites we use security measures to ensure your personal information is protected. Your data is also protected during any online transmission using Secure Sockets Layers (SSL) encryption software. We also have the appropriate security measures in all our physical locations to protect against the loss, misuse, or alteration of information that we have collected about you from any of our platforms. We use cookies on our websites. A cookie is a small information file that is sent to your computer and is stored on your hard drive. If you have registered with us then your computer will store an identifying cookie which will save you time each time you re-visit Yours Clothing, by remembering your email address for you. You can change the settings on your browser to prevent cookies being stored on your computer without your explicit consent. For further information regarding the cookies used on our websites, please see our Cookie Policy.

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